Average Google rating with 6800+ Reviews
Average Facebook rating with 500+ Reviews
Jim McDonald here in the Metro Atlanta area was perfect. Reliable and knowledgeable, friendly, professional, all good. He was here when he said he would be an... read moreJim McDonald here in the Metro Atlanta area was perfect. Reliable and knowledgeable, friendly, professional, all good. He was here when he said he would be and the compony did any excellent job communicating with me by text message. Great company and a great technician. Well done! read less
Garage door torsion springs failed earlier in the week which needed repair ASAP. Was able to call and obtain an appointment same day after 5pm. Service charge w... read moreGarage door torsion springs failed earlier in the week which needed repair ASAP. Was able to call and obtain an appointment same day after 5pm. Service charge was considerably less compared to other companies. Service tech Brandon was able to come out and immediately diagnose the problem which matched up with other assessments. He explained everything in detail and provided recommendations. Price was fair for the work, and completed in an hour. Would definitely recommend again. read less
The call center was efficient. The communication was on going, letting you know when the tech is on the way, via text Alfredo was knowledgeable, professional, ... read moreThe call center was efficient. The communication was on going, letting you know when the tech is on the way, via text Alfredo was knowledgeable, professional, and courteously. The garage door got fixed on the same day. Good job guys! Thank you. read less
From scheduling, confirmation emails, text updates and job performance OGD was excellent. Josh was professional and fixed the issue and was very informative al... read moreFrom scheduling, confirmation emails, text updates and job performance OGD was excellent. Josh was professional and fixed the issue and was very informative along the way. Highly recommend Josh and OGD. read less
Russell was extremely helpful and straightforward. He walked us through the whole process from start to finish, and made it extremely easy. I would definitely r... read moreRussell was extremely helpful and straightforward. He walked us through the whole process from start to finish, and made it extremely easy. I would definitely recommend using OGD and Russell if you ever need a garage door repaired or replaced. read less
My Garage Spring broke Tuesday which caused me to have to park outside my Garage, I called several local companies and they could not come out until Monday. Whe... read moreMy Garage Spring broke Tuesday which caused me to have to park outside my Garage, I called several local companies and they could not come out until Monday. When I called OGD and I spoke with the lady that answered the phone and because she could not give me any ideas of an estimate ,I told her I will call someone who can , Right after I hung up I received a call back from Rylee with OGD and he told me he could send a tech out today at no cost,so I accepted the offer. In the meantime I checked OGD reviews and found some low and bad reviews.This caused me to be somewhat skeptical but alert. Rylee told me what tech would be coming out which made me feel secure , however before the tech arrived I received a text indicating that he was in route . Once the text arrived he appeared to be quite Young and only with the company for a year, after speaking with the Tech I could tell he was very knowledgeable and knew his job quiet well , he was able to explain and answer all my questions very friendly and was able to get the job done .I was very pleased with this work. He was very patient and was not in a rush he wanted to make sure the job was done correctly I was very impressed the tech that came out was Jesus Leija. I will be contacting them again if I have any problems with my garage door . they were more expensive than the other bids that I received but the time frame and customer service made it all worth while.Thank you OGD read less
The average time from the moment you call until we arrive is less than a day.