Garage door torsion springs failed earlier in the week which needed repair ASAP. Was able to call and obtain an appointment same day after 5pm. Service charge was considerably less compared to other companies. Service tech Brandon was able to come out and immediately diagnose the problem which matched up with other assessments. He explained everything in detail and provided recommendations. Price was fair for the work, and completed in an hour. Would definitely recommend again.
My Garage Spring broke Tuesday which caused me to have to park outside my Garage, I called several local companies and they could not come out until Monday. When I called OGD and I spoke with the lady that answered the phone and because she could not give me any ideas of an estimate ,I told her I will call someone who can , Right after I hung up I received a call back from Rylee with OGD and he told me he could send a tech out today at no cost,so I accepted the offer. In the meantime I checked OGD reviews and found some low and bad reviews.This caused me to be somewhat skeptical but alert. Rylee told me what tech would be coming out which made me feel secure , however before the tech arrived I received a text indicating that he was in route . Once the text arrived he appeared to be quite Young and only with the company for a year, after speaking with the Tech I could tell he was very knowledgeable and knew his job quiet well , he was able to explain and answer all my questions very friendly and was able to get the job done .I was very pleased with this work. He was very patient and was not in a rush he wanted to make sure the job was done correctly I was very impressed the tech that came out was Jesus Leija. I will be contacting them again if I have any problems with my garage door . they were more expensive than the other bids that I received but the time frame and customer service made it all worth while.Thank you OGD
very responsive and keeps you informed via text. The initial appointment was rescheduled because the service appointment prior to mine ran over.I received a text informing me and I rescheduled 48 hours later. the technician, Cody Ferrell showed up inspected the garage door and then gave me an estimate which was less than the previous dealer I contacted. Cody had the opener on his truck and proceeded to have the job done in less than 2 hours. He did an excellent job, answered my questions and cleaned afterwards. They give military and first responders discount and a discount to pay with check. Highly recommend.
The tech was very knowledgeable of the problem with the broken spring on my garage door. He gave me good recommendations on my options and had the spring repaired and the door in better working condition than before in less than an hour. Highly recommend this company.
OGD took care of business here for me. Christian Ramirez regardless if the job is 50 miles away drove all the way out to take care of me asap after calling dispatch to set things up. Great attitude and very well professional service. The other folks i reached out didn't want to help fix what I had but he knew how to fix it due to many years of experience. Thank you OGD for taking care of me and Thank you Christian for your awesome service.