OGD® Reviews

Gwen brown avatar
Gwen Brown
6/12/2024
I called this morning to schedule an appointment and was seen within the hour. The technician was professional, knowledgeable and patient. He explained everything thoroughly. He was very precise and the job was completed swiftly. .
Leonard lewis avatar
Leonard Lewis
6/12/2024
Great service
Susan ayres avatar
Susan Ayres
6/11/2024
Great job, very efficient and came right on time. The repairman had all parts on his truck so took care of replacing spring in one visit.
Donald gunter avatar
Donald Gunter
6/11/2024
Technician was very competent. Even gave me a quick course on garage door maintenance.
Kevin coe avatar
Kevin Coe
6/11/2024
RJ was great
Greg heathcock avatar
Greg Heathcock
6/11/2024
Jordan did a great job and gave me terrific tips to keep the garage doors and motor in good working order. Recommended.
Robert gordon avatar
Robert Gordon
6/10/2024
George was very open and honest about what options I could choose. No upselling pressure, just what was available. Since my 30-year-old garage door was still in good shape, ultimately all I needed was a new main spring. He was back the next morning and did the repair, and at what I think was a reasonable cost. I’m satisfied with the service.
Pat bresnan avatar
Pat Bresnan
6/09/2024
My garage door spring broke late on June 6th, I called OGD and they had a technician at my door the morning of June 7th. He was a great guy to deal with, professional, friendly and honest. This is one helluva good company. I'm handicapped and my ramp is through the garage. Thanks for all your help, I do appreciate it. If you need an honest , professional outfit to repair or replace your garage door ,give them a call.
Jonathan shaw avatar
Jonathan Shaw
6/08/2024
Jordan did a great job of fixing our overhead door (replace springs), and went above and beyond by tuning up the system and explaining how to maintain everything
Quichelle derrico avatar
Quichelle Derrico
6/07/2024
Good company hands up to Jody Smith came out and had good customer service and got my garage up and running in no time
Kimberly ader avatar
Kimberly Ader
6/07/2024
Jordan was timely, helpful and professional.
Jay upchurch avatar
Jay Upchurch
6/07/2024
Great service Cable broken on one side of my garage door..Replaced cables on both sides Lubed hinges and rollers!! Great Job!!
Karen loftin avatar
Karen Loftin
6/07/2024
Knowledgeable and friendly-couldn’t ask for more
Mary heininger avatar
Mary Heininger
6/07/2024
On time. Professional. Respectful.
Christopher sharp avatar
Christopher Sharp
6/06/2024
Jordan was incredibly helpful! Very satisfied!
Teresa lane avatar
Teresa Lane
6/05/2024
I would highly recommend OGD. They were very professional, quick to respond and the price was very reasonable. I had contacted several other companies and could not even get a call returned. OGD was able to make my repair the same day that I called. Thanks OGD!
Floyd patterson avatar
Floyd Patterson
6/04/2024
Attention to detail and descriptions of the options available for the project.
Steven johnson avatar
Steven Johnson
6/04/2024
Amadeo did a great job for me. It was time to replace the 20+ year old motor on our door and he was very professional and honest, explaining the issue and doing excellent on the replacement.
Charlene fuller avatar
Charlene Fuller
6/03/2024
Jordan Howard was excellent on fixing my garage door. He was fast and courteous.
Bob schambach avatar
Bob Schambach
6/01/2024
Technician was very through and explained in detail what his inspection turned up and what the solution would be.
Kim cooper avatar
Kim Cooper
6/01/2024
Efficient scheduling process. I was able to get an appointment first thing the next morning. The technician focused on the issue that needed fixed and did not try to up sell other services that was not necessary as some companies often to do. I was pleased that the service fee and repair included routine maintenance on the garage door. Matt was punctual, informative, friendly and resolved the issue quickly.
Fraser van asch avatar
Fraser Van Asch
6/01/2024
Very speedy response and the technician identified the issue quickly. It was just a sensor that was out of alignment causing the door to act radically and not close. I thought I'd be buying a new opener but an honest assessment was that it was a easy adjustment, 1-minute fix. Done.
Amber marie johnson avatar
Amber Marie Johnson
6/01/2024
Our garage door opener stopped working and we called OCD, Darius came out the same day. He was quick and educated us on the benefits of using the MyQ app. It’s been a few weeks and there’s been no issues and I highly recommend getting the keypad as well it comes in handy.
Gavs ling avatar
GAVS Ling
5/31/2024
I have a very good impression when the technician came to check our garage door. Actually, it called the wrong company. There are Overhead Door Company and Overhead Garage Door Company. So, be aware when you make a phone call. Anyway, the Overhead Garage Door technician was very professional and explained to me what wrong with my garage door and that I called the wrong company. But I did not get the charge since I mentioned that I have a 5 year warranty and it should be no charge on the phone call that I made previously.
Joseph acevedo avatar
Joseph Acevedo
5/31/2024
I would rate your technician Amelia as a 5+. she is competent, pleasant, and quick.
Robert denham avatar
Robert Denham
5/31/2024
Jordan answered the call for one of my garage doors which had lost power on a safety sensor. It took him on a few minutes to assess the problem and come up with the most cost effective solution. The total job took less than 20 minutes. Nice job, Jordan@
Ethanbakal avatar
EthanBakal
5/31/2024
Very quick and friendly service, from the customer service rep to the technician (Jordan) who came out to fix the door. He was very clear with pricing, arrived on time, and finished the door much quicker than I expected.
Jacqueline miller avatar
Jacqueline Miller
5/31/2024
My garage door was broken a couple of days ago and was a complete crooked eyesore. I didn’t think my garage door was fixable. The cable was snapped, one of the tracks was bowed, the sensors were broken, and the motor had stopped working. I thought I had to replace my garage door for sure. Jordan arrived on time. He assessed the situation and went to work within minutes of arriving. He repaired the motor, the track, the cable, and replaced the sensors in record time. It’s like a new garage door. The seal is even better than before. He was extremely professional and knowledgeable. I would highly recommend his services to anyone needing garage door help. I definitely found the right man for the job. Very satisfied!
Margaret lefarth avatar
Margaret Lefarth
5/30/2024
The belt on my garage door opener broke. I called ODG and within 2 hours I had my problem resolved. The technician, Matt, was professional and polite. He fixed the problem and made me aware of another problem that needed fixing.
Sherry mcmillian avatar
Sherry McMillian
5/29/2024
I would definitely recommend OGD to anyone!! Corey was very professional, well informed & friendly. He explained all areas of installation that was easy to understand and be comfortable with the information. Thanks again, Corey.