Frequently Asked Questions
Do you serve communities outside of the immediate Lubbock area?
Yes, our technicians run daily service routes throughout the wider region to assist properties. We regularly travel to Abernathy, Arnett, Brownfield, Hale Center, Levelland, Littlefield, Lockney, Muleshoe, Plainview, Post, Shallowater, Slaton, Tahoka, and Wolfforth.
Are your technicians equipped to handle commercial loading docks in the South Plains?
We offer comprehensive commercial services for warehouses and industrial facilities across the market. Our team installs and repairs commercial overhead doors, dock levelers, dock seals, and HVLS fans to keep your operations running safely.
What should I expect when scheduling an emergency repair call?
We are available 24 hours a day and 7 days a week to take your call and schedule a prompt visit. You will receive an appointment confirmation and a text message when the technician is headed to your property so you are prepared for our arrival.
How do you determine the cost of a replacement or repair?
Our technician will perform a full inspection to identify the exact mechanical issue before discussing any costs. You receive a clear explanation of the problem and your available options so you know exactly what is required before work begins.
Do you offer warranties on the parts you install?
We provide a 30 day labor warranty on all of our mechanical services. We also offer product warranties ranging from one to ten years depending on the specific equipment you purchase.